Stop Service Inbox Overload

AI Email Agents for IT & Customer Service Teams

Automate email triage, routing, and insights to cut backlog, speed response times, and free your team to focus on solving customer problems.

Customer Service leaders have been waiting for an enterprise-grade solution that treats email as a first-class channel.

Seamlessly Integrate Aportio

with Your Existing CCaaS, CRM, and PSA Systems

Maximize the value of your current tech stack. No need to reinvent or replace. Just plug-in Aportio’s best of breed email solution.

Aportio connects effortlessly with the tools you already use, so you can streamline workflows, boost efficiency, and accelerate impact without costly rebuilds or disruptions.

ServiceNow Autotask ConnectWise Yaxxa NiceCXone Genesys ServiceNow Autotask ConnectWise Yaxxa NiceCxone Genesis Salesforce

  • InboxAgent - IT

    IT Service Desk Email Agents

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  • InboxAgent - CX

    Customer Service Email Agents

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  • Aportio Insights

    Analytics for IT and CX

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  • EzyCatalog for Sales

    Complex IT Sales Enablement

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Emails Managed the Minute They Arrive

Automatically allocated - no delays, no manual allocation.

Aportio’s Email Agents clean, classify, and act on every message so support never slows.


Once an email lands, the junk is scrubbed, the noise is gone and the intent, topic, sentiment, urgency is tagged.


Then your chosen InboxAgents jump in - replying, routing, logging, and surfacing insights - immediately, zero manual toil.


Pick the agents you need and let them chew through IT Service Desk and Customer Services emails so your team doesn’t have to.

The Aportio InboxAgents

Improve Operational Efficiency and Sales Effectiveness

 

What Our Customers Are Saying

  • “Before InboxAgent, half the team triaged emails. We’ve cut that in half - because it does what other tools can’t. Our team is now doing more meaningful work.”

    — GM of Services, leading NZ MSP

  • “You’re victims of your own success :)! Teams all over our MSP are asking if they can use you to solve problems they can’t solve with ServiceNow.”

    — Director, Platform Services Large Global IT MSSP

  • “InboxAgent’s cleanup cut alert-driven tickets by a massive 88%. Engineers no longer waste hours matching thousands of alerts.”

    — Operations Manager, Australian IT MSP

  • “Within the first hour of go-live, InboxAgent cleared junk our engineers no longer have to check - that one feature alone pays for InboxAgent.”

    — Managing Director, US IT Solutions Provider

Wondering what it’s really like to work with us?

This short video captures one customer’s journey and the impact we were able to create together.

Stefan van der Busse

General Manager Services at Cyclone Computer Company Limited

 

Security & Trust are Non-Negotiable

ISO 27001: 2022 certified

End-to-end encryption in transit and at rest

Strict access controls

Compliant with global privacy and AI standards

Aportio uses AI to classify, summarize, and analyze — not to generate fiction

We avoid copyright risks, hallucinations, and bias, while aligning with emerging regulations and ethical standards

LET’S TALK !

Discover how Aportio can help your teams spend less time triaging emails, and more time creating customer value.